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The Justice and Community Safety Directorate is committed to providing effective complaint resolution processes and values complaints as a source of i
The Territory Records Act 2002 requires ACT Government Directorates to have an approved Records, Information and Data Management Program. The JACS Re
The Five Whys RCA model is a simple, effective, easily accessible root cause analysis tool which, if used effectively, can improve accident/ incident
The ACT Government seeks active engagement with the community and proactive improvement of its administration, legislation, and communication strategi
This paper has been prepared by the ACT Department of Justice and Community Safety as part of an initiative to improve access to justice in the Territ
This paper maps ACT justice initiatives and programs for Aboriginal and Torres Strait Islander people in the ACT.
The purpose of this Discussion Paper is to identify the scope for reform of the committal process in the ACT in the light of reforms in other jurisdic